Last Updated: June 2026 Welcome to The Imagination. These Terms and Conditions govern your access to and use of our website and services. By accessing our website, submitting inquiries, purchasing services or engaging with The Imagination, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
Last Updated: June 2026
Welcome to The Imagination. These Terms and Conditions govern your access to and use of our website and services.
By accessing our website, submitting inquiries, purchasing services or engaging with The Imagination, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please discontinue use of our website and services.
The Imagination is a creative and digital service provider offering services including but not limited to:
Website:
https://theimgnation.com
Email:
support@theimgnation.com
Phone:
+91–750–199 2523
Address:
Amjore, Amjore,
Paschim Medinipur,
West Bengal, India – 721157
All projects begin only after:
Any work outside the agreed scope may incur additional fees and require timeline adjustments.
Clients are responsible for providing:
Delays in providing required materials may affect project timelines.
The Imagination is not responsible for delays caused by incomplete or late client communication.
All pricing is communicated before project commencement.
Payments may be accepted through:
Projects may require:
depending on project type and scope.
Work may not begin until required payments have been received.
Customer satisfaction is important to us.
However, due to the nature of digital and creative services, refunds are not automatically granted.
Refund requests may be considered only under valid and reasonable circumstances, including situations where:
Refunds will generally not be provided for:
All refund decisions remain at the sole discretion of The Imagination.
Reasonable revisions may be provided according to the selected service package or project agreement.
Revision requests must remain within the originally approved project scope.
Requests involving:
may be treated as new work and may incur additional charges.
Clients are responsible for reviewing and approving deliverables before final release.
Once final approval is provided, the project will be considered completed.
The Imagination shall not be liable for errors, omissions or issues discovered after final approval.
All preliminary concepts, drafts, sketches and unused creative materials remain the property of The Imagination unless otherwise agreed in writing.
Ownership of final approved deliverables may be transferred to the client after:
Ownership transfer applies only to the final approved deliverables.
Clients confirm that they own or have permission to use any content supplied to us, including:
The client accepts full responsibility for any copyright, trademark, licensing or intellectual property issues related to supplied materials.
Unless otherwise agreed in writing, The Imagination reserves the right to display completed projects within:
For promotional and business purposes.
Clients requiring confidentiality must notify us before project commencement.
SEO and digital marketing results depend on multiple external factors including:
The Imagination does not guarantee:
Any projections or estimates are provided for informational purposes only.
For website-related projects:
Website maintenance, updates and future modifications may require separate agreements.
Projects may involve third party platforms and tools including:
The Imagination is not responsible for:
outside our control.
To the fullest extent permitted by law, The Imagination shall not be liable for:
Our total liability shall not exceed the amount paid by the client for the relevant service.
We reserve the right to suspend, refuse or terminate services if:
Use of our website and services is also governed by our Privacy Policy.
By using our website, you acknowledge that you have read and accepted our Privacy Policy.
The Imagination reserves the right to modify, update or replace these Terms and Conditions at any time.
Changes become effective immediately upon publication on this website.
Users are encouraged to review this page periodically.
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the appropriate courts in West Bengal, India.
For questions regarding these Terms and Conditions, please contact:
The Imagination
Email: support@theimgnation.com
Phone: +91 750 199 2523
Address:
Amjore, Amjore,
Paschim Medinipur,
West Bengal, India – 721157
Business Hours:
Monday to Sunday
9:00 AM – 10:00 PM
